Shipping: In-stock items usually ship within 2 business days. We do not ship on weekends or holidays. You will receive an email with your UPS tracking information when your item(s) ship. Your credit card will not be charged through PayPal until your item(s) are actually shipped out. Shipping is handled through UPS. Charges are calculated on weight and zip code destination. Items are insured through UPS up to $100.00. There are no handling charges. Shipping charges are actual UPS rates. If you have any questions, please email us at customerservice@babysnursery-beddingandmore.com or call our Toll-free number, 1-866-599-4211 for assistance. Thank You. Return Policy: Returns and Exchanges: Items must have original packaging and paperwork to be eligible for a refund or exchange. Return shipping charges are the responsibility of the customer. Refunds: Items received within 30 days of original ship date will receive credit (with any applicable taxes) to the original payment method less shipping and handling charges. Items returned and received after 30 days of the original ship date will be eligible for EXCHANGE ONLY.
Refunds can take up to four weeks to process. For credit card orders, please allow two statements for credit to appear. Popular items can become backordered. Inventory levels change rapidly, so we apologize if an item you ordered is out of stock at the time of your order. If that happens, we will try to give you more information on product availability. If you prefer not to wait for your item, we will credit your charge card for a full refund. Where do I send my Return? Include in your shipment a copy of the original packing slip and a letter stating the reason for the return. Enclose the letter with the merchandise you are returning. Please email us at customerservice@babysnursery-beddingandmore.com or call our Toll-free number, 1-866-599-4211 for Return Address. Thank You.
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